Terms of Service
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Your photos
Only upload photos of yourself or of people who have given you permission. Don't upload photos of minors without a parent's consent, and don't use the service to impersonate, harass or deceive anyone. We may refuse or remove content that breaks these rules.
Payments, video credits and refunds
Packs of 1, 3, 5 or 20 videos are one-time purchases; there is no subscription. Each pack gives you that many video credits (one credit makes one video). Credits don't expire and are tied to your private pack link rather than an account, so keep that link. If a generation fails, its credit is returned automatically. If we can't deliver a video at all, email us for a refund of the unused credits. AI output varies; we can't guarantee a perfect likeness in every video. If one doesn't look right, mark it “Needs work” and a real person follows up by email. Packs bought before 2026-10-11 keep their one free remake.
Your video
You may use the videos you generate for personal and social media use. Videos are delivered silent, with no audio track; you are responsible for any music or sound you add and for having the right to use it.
No affiliation
Make Hotel Lobby is an independent tool and is not affiliated with any artist, record label, show or platform.